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My Fair Play Agreement

7 things you need to know about working with me

1. My Opening Hours

Monday to Friday, 9.30am - 4pm

(excluding Public and Bank Holidays)

I don't generally reply to my emails outside of these hours

- but don't let that stop you from getting in touch and I'll reply when I'm back!

3. Best Way to Contact Me

Preferably by Email - Claire@FreakybyDesign.co.uk

If it's an emergency by Telephone - 07515 407 058, either text or phone call

Please don't message or DM any other way - like WhatsApp or Messenger - because I won't see it!

2. Work / Life Balance

I am at my best in the morning, so this is when I work.

I work from home and I home educate my son, therefore my business fits in with my family life,

so late afternoons and weekends are when work finishes for me.

And you may even get some background noise during my opening hours or even a visit from my son on a Zoom call!

4. When to Pay Me

My work is pre-planned on a monthly basis and projects commence at the beginning of each month.

Payment is required upfront, before work can commence, therefore I invoice by the 1st of each month.

Once payment is received, your project will begin.

5. Who Owns the Work

Everything I create is owned by me and I give my clients the right to make reasonable use of my designs for their business purposes.

6. Timeframes & Termination

The timeframe for each project will be agreed before the project begins.

I require one month's termination notice.

Work can only commence or continue, as long as I have all of the information that I need.

7. My Approach to My Work

I bloody love what I do!

I'm not just talking about being 'arty-farty' - I can do that as a hobby. I mean I love meeting and helping other like-minded people with their business dreams and knowing they will use my creations to support brand.

My clients are my friends and they are the secret to my success.

In return, I consider myself super-friendly and approachable for my clients and do my best at being a business confidante.

Read my full Terms of Business here