• Once the invoice is sent you have committed to the project and payment is required

• Payment is required in advance, before the Consultation takes place

• If you are paying in instalments, each payment will be expected every 4 weeks, regardless if the design is finished

• You are buying my time, not the design, therefore all payments are non refundable because I will put the time aside for your project, therefore turn down other work, so that I can give you the best possible service

• Turnaround time is estimated 6 weeks, however this will depend on your response time 

• My fees are a flat rate and will include everything detailed in the email confirmation of the project summary, which will be sent after the Consultation

• The project will follow my workflow process but if we need to go back a stage at any part of the Process, this may incur extra charges at my hourly rate of £50 per hour

• I am here if you ever have any questions or concerns, at every stage of the project and welcome open communication and I will do my very best to manage your expectations and include you in the design process

LOGO & BRAND PROJECT:

• The colour palettes come with 1 set of revisions

• The logo designs allows for 1 set of design revisions

• This part of the project concludes once the branding has been delivered via email

• I recommend you download your branding attachments and back up your computer, also save the email, so you never lose your branding

• I grant full copyrights of my brand designs and reserve the right to use them on my portfolio and social media

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WIX WEB DESIGN PROJECT:

• The website project allows for 2 sets of design revisions

• You will need to provide / give me access to all written content (on format that can be copied and pasted) and imagery

• Ecommerce websites will include the set up of the shop and population of up to 10 products

• You will need to purchase a domain and hosting subscription to Wix 

• The project concludes 2 weeks after your website is published

• I request an acknowledgment of my business with a link to my website in your footer, on the final design

• Your website will be set up for SEO but SEO is ongoing and you will need to invest time and / or money in to continuously make your SEO work for your business