I like to keep things transparent, so I can manage your expectations, therefore here are a few Good to Knows .. ​

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• I charge upfront for my services to secure the time in my diary, so payment will be needed before we start working together.​

• Planning and preparation time is included within my fee.​

• I can only move forward with the project once I have everything from you, so if a project is estimated at 4 weeks and it takes you 3 weeks to give me what I need, the project will not be complete within 1 week.​

• My business requires me to work with many different clients, so that I can guarantee a personal service to each of them, I plan my time in advance.​

• I will involve you and ask for feedback at every stage of the design process so that there are no nasty surprises for either of us.​

• I will always give my professional and honest advice in a constructive way and I will always offer ideas to support your business.​

• I'm happy to be contacted by email or a pre-arranged phone / Zoom call. ​

• Telephone and Zoom calls can be arranged Tuesday - Friday, preferably between 2-5pm but I am flexible.

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Thank you!!