I like to keep things transparent, so I can manage your expectations, therefore here are a few Good to Knows .. ​

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• I charge upfront for my services, so payment will be needed before we start working together.

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• Planning and preparation time is included within my fee.

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• I can only move forward with the project once I have everything from you, so if a project is estimated at 4 weeks and it takes you 3 weeks to give me what I need, the project will not be complete within 1 week.

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• My business requires me to work with many different clients, so that I can guarantee a personal service to each of them, I plan my time in advance.

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• I will involve you and ask for feedback at every stage of the design process so that there are no nasty surprises for either of us.

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• I will always give my professional and honest advice in a constructive way and I will always offer ideas to support your business.

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• I prefer to be contacted by email - rather than Messenger/ WhapsApp - and if you have lots to say, please keep it all in one email. I will respond within 24 hours.

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• Telephone calls can be arranged between 9.30am - 6pm, Mon - Thu, but Zoom chats are preferably between 2-5pm, Tue - Thu

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Thank you!!