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The Best Way To Understand Your Social Media Content

Updated: 3 hours ago

Social media is amazing. It's fast paced. It's fun. And it's a free way to advertise your business (unless you hire someone like me).


But do you struggle knowing what to post? Or do you randomly post, hoping that it hits the mark with someone?


Or perhaps you think that social media isn't working for you at all?


Keep reading.

Social Media Isn't Working For Me


Content Marketing is the organic way to get found online - no paid for ads or pushy sales. This is content created for your target audience and it's authentic selling. You build an online audience of people who are your target market and trust you as an expert - which leads to quality clients.


Gone are the days of "Your hair is shit. By the way I'm a hairdresser, here's my card"


But I'm not going to lie - it takes ages to build your audience and sometimes up to one year from someone finding you to buying from you. You're kidding yourself if you think you can rock up on day one and it will all fall into place by the end of the week. Or even at the end of 6 weeks. It's all about trial and error and seeing what content works best. Successful Business Owners put effort and thought into their social media content because: if you don't have an audience, then no one is listening.


But if you know the type of content to post to hit the right audience, this will speed up your success. I promise.


ALGORITHMS - Social networks prioritise what content a person sees first in their feed - regardless of what time it was posted - based on the actual likelihood that they’ll want to see it. So have to get your content spot on for your target market (who will be looking for people like you), using the correct niche long tail key words and hashtags, it should make your life easier.


And the more your content is put in front of the right people, the more engagement you will get. And most platforms use algorithms that prioritise content with higher engagement. Full circle, win win.

Quick Reminder!


Three things before you start:

  • Strong Brand ID so the look, feel and tone of your posts are consistent, recognisable and memorable

  • Target Market so you know who to focus your content on, get found by them and avoid the time wasters

  • Marketing Plan so you actually have something to post and keep your business moving forward

If you don't have any of these, go and scream your business dreams into the bin.

This is your Audience and Content Strategy simplified:


HOT - Purchase content - current clients - sales posts

WARM - Consideration content - followers - news on your business

COLD - Awareness content - everyone else - answering your target market questions


Now let's explore this further ..

Your Audience Explained


This method has been my life saver. I'm a strategic person and I need a defined thought process for everything.


Break your target audience down into three categories:

  1. HOT: the people who already know like and trust you (i.e. you current and previous clients)

  2. WARM: the people who know who you are but haven't yet purchased (i.e. your followers)

  3. COLD: your target market who doesn't know you exist yet (i.e. the rest of the world)

Now break your content down to target your three audiences ...

Your Content Explained


Purchase content (HOT)

This should include:

  • Sales posts about your service

  • What you do

  • Who you do it for

  • Why you are the best

  • How much you cost

  • Promotions, offers and launches

Your hot audience already loves you, they don't need any convincing, so these types of posts will be right up their street, compared to someone who has know idea who you are.


Consideration content (WARM)

This should include:

  • Portfolio and latest work

  • Reviews

  • Case studies

  • Stats on your business success

  • Latest business news, promotions and launches

Your warm audience already like you and know your an expert, which is why they follow you, but they need more convincing on the trust - so this type of content demonstrates other people have loved working with you and you are actually successful at what you do. It makes you more desirable - but always come from a genuine need to support your target market.


Awareness content (COLD)

This content is all about SEO / longtail keywords and answering the specific pain point questions of your target market through blogposts, podcasts and videos. Adding this content consistently and frequently to your website and putting it out over social media, will get you found by the right people, when they type their question into the search engine.


This is why knowing your target market, niching down and using the correct lingo is essential to get found online and grow your audience.


For example, if you are a Web Designer full stop - GOOD LUCK to you! However, if you are a Wix Web Designer who helps Mums in business from the Salisbury area, well ...


I have created a list of 17 ideas to help you get started on your Awareness content.

Your Brand Voice Anomaly


But in amongst this business content, you have to come across as an actual human being. People buy from people and YOU are the 'U'SP in your business. Putting your face to your brand will make you more more relatable and trust worthy.


It doesn't mean you have to share super personal stuff but you do have to engage with your crowd on a friendly level - and the good thing is you get to choose what to share, so you don't have to feel self conscious or uncomfortable. We all have something we can chat about, for example:

  • Diet and exercise

  • Family and pets

  • Friends and places

  • Hobbies and interests

  • Share a huge win or loss

  • Prepare something for Awareness Days

  • See what and who is trending on social media

  • Post your opinions

  • Quotes and memes

Share content that resonates with your target market and the sort of person you want to work with.

How to Plan Your Content


There is no ratio of content categories / to days of the week. It's not like, '2 posts of sales, 3 of consideration and 5 awareness per week'.


Your business is fluid, so plan the nitty gritty a week in advance and include anything which is current in your world that your target market will appreciate.


Just don't get hung up on one type of content because you can freeze yourself out if you focus to much on your cold audience or you can get people hot with anger if all you do is sell sell sell. And if you just post personal content about your knitting hobby, no one will know what it is you do.


Keep it fluid and balanced.

Also check out my list of Ways to Market Your Business and How My Client Made Zero Sales When They Hired Me


Big kisses

Claire xx


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